How to be a BAD Manager: A Satirical Guide to Leadership Failures
I’m thrilled to announce that How to Be a BAD Manager is now available on Amazon! But you might be wondering: What exactly is this book about? Well, it’s a …
Trust and Leadership
Leadership is as complex as humans. Two hands shaking in black and white, with a window behind with blinders. Photo by Savvas Stavrinos: https://www.pexels.com/photo/monochrome-photography-of-people-shaking-hands-814544/ Besides having technical skills, vision and expertise, …
Case Study: Broadband Consumer Labels (FCC)
Case study: Compliance item, with a short turnaround time and a massive possible impact on our customers. How to solve for this across many brands and channels?Mandated by the Federal …
System-centric design vs. Customer-centric design
Originally published in Medium on 3/29/2024. Do I pick the red or blue pill? Such a simple decision triggered an alternate path in the Matrix. (However, if you are more …